General
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We are proud to say our products are 100% made in our hometown of South Australia, using products sourced locally and some from overseas.
We have worked hard to ensure our products are made locally while continuing to remain affordable.
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Our products are available for purchase through our online store.
We are also available through selected Romeo's Foodlands throughout SA.
Please check our stockists for our other locations.
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The material safety data sheets for each of our products can be found through the links below.
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Our shipping partners are Australia Post and Couriers Please. Use the shipping estimator in the cart to check your shipping rates for purchases under $99.
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100% Yes, our products have not been tested on animals.
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All our plastic packaging is recyclable through your recycling bin. However, stay tuned as we find ways to reduce our use of plastic while ensuring our products remain affordable.
Shipping & Delivery
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All orders are dispatched from our warehouse in Torrensville, South Australia.
Orders are dispatched within 24 business hours and on average orders can take 2 to 7 business days to arrive depending on your location.
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We offer free shipping on all orders over $99.
For orders under $99, use the shipping estimator in the cart to check your shipping rates.
Here are the full details of our Shipping Policy.
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Not right now, but stay tuned!
Laundry Powder
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Our Laundry Powder can be used in both top load and front load washing machines. Please see the directions of use on our packaging for the dosage sizes as this will differ depending on the type of machine you have.
Side note – unlike some of our competitors are products can be used in all brands of machines.
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Absolutely! - All The Luxe Lab products are compatible with hot or cold water.
However, we don’t recommend always cold washing as this can cause build-up of bacteria, grime, and mould in your washing machine. We strongly recommend to wash towels or bed linen on at least a 60-degree cycle once a week. This will help to reduce bacteria and
mould build up inside your washing machine.If you generally wash in cold cycles, we recommend using The Luxe Lab Sanitiser and Softener as this will kill bacteria in both hot and cold washes.
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Less is more!
Our products don’t contain fillers like most of our competitors. Fillers can generally cause damages to the internal components of your washing machine.
Our laundry powder is a highly concentrated formula meaning a smaller amount of detergent is required per wash, saving you money.
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Yes, our Laundry Powder is both grey water and septic safe.
Dishwasher Powder & Rinse Aid
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Rinse aid serves multiple functions during the final rinse cycle. It promotes water dispersion, assisting with the drying process and ensuring dishes and glasses come out spotless and streak free. Additionally, it contains an antibacterial agent that assists in eliminating bacteria and helps reduce odour.
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Yes.
However, for the best results we also recommend you use our products in conjunction with other products in our range.
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Most tablets and Dishwasher pods have built in rinse aid however this rinse aid is washed out after the main wash cycle. Rinse aid is most effective when it is used in the final rinse cycle.
Most brands of tablets or pods recommend you still use rinse aid for this reason.
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YES!!
All our products are biodegradable, grey water and septic tank safe.
Washing machine & Dishwasher Descaler
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Our Washing Machine and Dishwasher Descaler is formulated to help clean the internal components of your appliances. Hard water can cause the build-up of lime scale, grime, and unwanted odours.
Our descaler will descale, deodorise, and sanitise your washing machine and dishwasher.
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With your machine empty of clothing, place 3-4 scoops of The Luxe Lab Washing Machine &
Dishwasher Descaler into your detergent compartment. If your machine has a drum clean cycle select that, otherwise select a cottons cycle. We recommend using temperature of 90 degrees otherwise anything above 60 degrees is ok.
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We recommend descaling your appliances every 2-4 months depending on how often you use them. Our descaler is a highly concentrated formula meaning smaller amounts of descaler is required, resulting in a more cost-effective product per wash.
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With your machine empty of dishes, place 3-4 scoops of The Luxe Lab Washing Machine & Dishwasher Descaler into your detergent compartment. Select the hottest wash cycle, generally the intensive cycle. Either wipe out the dishwasher to remove any remaining deposits or run through a short wash cycle with no dishes to ensure all loose deposits have been removed.